- Online purchases are eligible for instore credit only minus shipping charges within 14 days of the original shipment date from The Little Outpost. We stand behind our products and want you to be satisfied with them!
- Please include your provided order form with your return.
- Please make note of the items you are returning on your order form and write in the reason for return.
- Returns Should be addressed to:
- The Little Outpost
- 526 Main Street
- Wall, SD 57790
- We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you have received a damaged or defective item, please call us at (605) 605-279-2393 or email us at email@example.com and we will take care of you.
- Gift Items, Accessories, Gift Cards, baby accessories, & Sale items are final sale.
- Returned clothing must be unworn, unwashed, with original tags attached. Items should be free of excessive fragrance, perfume, smoke or harsh odors.
- Please allow 2-3 business days for your return to process once the package has arrived back to us.
- Returns are sent back at your own discretion and return shipping fees are the responsibility of the customer. We cannot refund shipping fees.
- Online purchases of $50+ ship free. All other purchases are subject to our $5.99 shipping fee.
- Tracking numbers and shipment confirmations are sent to the email provided during the checkout process.
- We do not ship on Saturdays, Sundays, or holidays. Orders placed on Fridays or over the weekends will begin processing the following week.
- Please allow additional processing time during large blowout sales.
- Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund.
If you receive a defective item, please do as follows:
- Use your smartphone to take pictures of the defective or damaged area and email the images to firstname.lastname@example.org and put DEFECTIVE ITEM in the subject line.
- Include the order # and product name of the item.
Once an order is placed online, the sale cannot be cancelled.
In Store Pick Up
- Local customers can utilize our FREE in store pick up when given the option at checkout.
- You will be emailed when in store pick up packages are available. Please plan to pick up based on our store hours.
- In store pick up packages must be picked up within 30 days. Delayed pick ups will be sent a reminder email and given two weeks to respond before items are reclaimed.